Supervising the complex service activities that happen each day requires a team which can professionally navigate the most difficult situations.That’s why SEED campus goes beyond the technical training of our staff. Programs focused on quality control, advanced diagnostics, and team management keep our supervisors growing to satisfy the expectations of our customers.Global Team Academy Elevator field service teams, technicians and supervisors alike, come well prepared to deliver service you can rely on.
- Use a common language, Framework, and process for building trusted relationships, ensuring you are “invited to the table” as a valued sounding board
- Build skills at having deeper, more strategic client dialogues to uncover needs
- More persuasively and proactively position yourself and your team as a continuous source of ideas
- Use a Relationship Planning tool and methodology for proactive, daily action planning that more effectively leverages time and team resources
Program content is highly customized to more experienced salespeople, their managers, and senior executives
Available through 1 day classroom delivery (Cosine-led or train-the-trainer), online eLearning, one-on-one coaching, or webinar; wide variety of relevant books and support materials to embed and sustain learning are also available.
