ISO9001:2015 Awareness

Throughout the course, participants will gain insights into the fundamental principles of quality management, including customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. They will also learn about the structure of the ISO 9001:2015 standard, its key clauses, and the requirements for implementing a QMS within their organization.

By the end of the course, participants will have a solid understanding of ISO 9001:2015 requirements, enabling them to contribute effectively to the development, implementation, and improvement of a QMS in their organization. They will be equipped with the knowledge and skills necessary to support their organization in achieving compliance with ISO 9001:2015 and driving continual improvement in quality management practices.

COURSE OBJECTIVES

By the end of this program, you will be able to:

• Understand the principles of quality management
• Familiarize with ISO 9001:2015 requirements
• Identify the changes from previous versions
• Recognize the benefits of ISO 9001:2015 implementation
• Gain practical insights for implementation
• Promote organizational excellence
• Apply ISO 9001:2015 principles to real-world scenarios

TARGET AUDIENCE

Quality managers and coordinators, Quality assurance personnel, Operations managers, Process owners, Anyone interested in understanding ISO 9001:2015 and its application in organizations

TRAINING METHODOLOGY

• Interactive lectures
• Case studies
• Group discussions
• Q&A Sessions

COURSE DURATION

2 Days

COURSE DATE

To be advised

NUMBER OF PARTICIPANTS

Pax

CERTIFICATION

Upon successful completion of the course, participants will receive a Certificate of Attendance.

COURSE OUTLINE

DAY 1

MODULE 1: INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS
MODULE 2: UNDERSTANDING ISO 9001:2015 REQUIREMENTS
MODULE 3: KEY CHANGES FROM PREVIOUS VERSIONS
MODULE 4: RISK-BASED THINKING IN ISO 9001:2015
MODULE 5: PROCESS APPROACH IN ISO 9001:2015

DAY 2

MODULE 6: DOCUMENTING THE QMS
MODULE 7: IMPLEMENTING ISO 9001:2015
MODULE 8: CONTINUAL IMPROVEMENT AND PERFORMANCE EVALUATION
MODULE 9: CASE STUDIES AND BEST PRACTICES
MODULE 10: Q&A SESSION AND WRAP-UP